Support

Get help using GccAi — from billing and API keys to integration and model availability. Our team typically replies within one business day.

Billing & credits

Questions about invoices, credit top-ups, refunds, or changing your plan.

API keys & auth

Creating, rotating, or revoking keys, and troubleshooting 401 / 403 errors.

Integration & SDKs

Using the OpenAI-compatible endpoint, model routing, or integrating from your stack.

Model availability

Model performance, rate limits, region availability, or requesting new models.

Contact us

Can't find what you need? Email us and include your account email, relevant API request IDs, and a short description of the issue.

[email protected]